Smith Automotive never disappoints. Great job!
Thank you so much for the wonderful feedback, Matt! We really appreciate you taking the time to leave this review. Hearing that Smith Automotive "never disappoints" is music to our ears. Our team works hard every day to provide outstanding service and results for our customers, so comments like yours let us know we're achieving that goal. Thank you again for the kind words. We're grateful for customers like you, and we look forward to continuing to exceed your expectations. Have a great rest of your day!
They are amazing and caring people! They are very honest and open on what is exactly wrong with your vehicle. By far one of the best experiences I’ve had!
Thank you so much for the wonderful feedback! We're thrilled to hear that you had such an amazing and caring experience with our team. Providing honesty and transparency is so important to us, so we really appreciate you recognizing that. Comments like yours let us know we're succeeding in delivering the best possible service. Thank you again for taking the time to share your experience. We're grateful for customers like you, and we look forward to continuing to exceed your expectations on the care of your 2017 Chevrolet Tahoe!
Thank you so much for the wonderful 5-star review! We really appreciate you taking the time to share your positive experience. Feedback like yours is incredibly valuable and lets us know we're providing the high-quality service we strive for. Thank you again, and we look forward to serving you again in the future.
So glad I switched mechanics. I've been chasing issues and noises down for years and they found EVERYTHING I've been trying to fix with other mechanics. It's honest pricing and honest work done right. Couldn't be happier with the experience and so glad to have my old 4runner driving like new again.
Thank you so much for the wonderful review! We're thrilled to hear that we were able to diagnose and address the issues with your Toyota 4Runner that other shops could not. Providing honest, quality work is our top priority, so feedback like yours is incredibly rewarding. We really appreciate you taking the time to share your positive experience. Comments like these let us know we're succeeding in delivering the kind of service our customers deserve. Thank you again, and we look forward to continuing to keep your vehicle running at its best.
Top notch! We have had several different vehicles serviced with Smith's. They do a fantastic inspection and report. Never had an issue with any repairs. Super quick and friendly. Highly recommended!
Thank you so much for the wonderful 5-star review! We really appreciate you taking the time to share your consistently positive experiences with our team. Hearing that we consistently provide top-notch service, comprehensive inspections, and friendly, efficient work is incredibly rewarding. Thank you again for the high recommendation. We're grateful to have customers like you, and we look forward to continuing to provide excellent service for your 2011 Dodge Ram 1500 needs.
Before I found Smiths Automotive, I googled “Prius specialist in Des Moines,” and their business popped up. They already had good reviews 4.4 stars so I felt comfortable to ask them for help. The lady on the phone was knowledgeable and friendly. I dropped off my car the night before, and it was promptly taken into their garage early the next morning. Their communication was on point. Their techs like Zack are knowledgeable, professional, and friendly. They diagnosed my car and gave me their best recommendations. I did not feel pressured. I definitely plan to do business with them in the future.
Thank you so much for the wonderful review! We really appreciate you taking the time to share your positive experience with our team. It's great to hear that our knowledgeable and friendly staff, as well as our efficient and transparent service, exceeded your expectations. Comments like yours are incredibly valuable and let us know we're providing the high-quality experience our customers deserve. We're grateful to have you as a customer, and we look forward to continuing to serve your automotive needs on your Toyota Prius in the future.
They got me in quickly on an emergent issue and did what they do best-excellent work. Since I had an oil change scheduled for the following week, they just took care of it, all while short staffed. These folks are the best.
Thank you so much for the wonderful review! We really appreciate you taking the time to share your experience with us. It's great to hear that we were able to complete your service on schedule and at the quoted price. Delivering on our commitments to our customers is so important to us. And we're thrilled to know that your 2013 Toyota Highlander is running great after our work. Providing reliable, high-quality service is our top priority. Even more, we're honored that you trust our team and wouldn't go anywhere else for your automotive needs. Building long-term relationships with our customers is what we strive for, so hearing that you're a loyal client means a lot. Thank you again for the kind words. We look forward to continuing to serve you and keep your vehicle running its best. Have a wonderful rest of your day!
Reasonably priced, professional, reliable, knowledgeable, and does a great job!
Thank you so much for the wonderful review! We're thrilled to hear that you had such a great experience with our team - from the reasonable pricing to the professional and knowledgeable service. Providing reliable, quality work is our top priority, so feedback like yours is incredibly rewarding. We really appreciate you taking the time to share your positive thoughts. Comments like these let us know we're succeeding in delivering the exceptional service our customers deserve. Thank you again, and we look forward to working with you and your 2021 Ram 1500 in the future!
We want to thank your tech for working to get our van fixed by the end of the day Wednesday. Have a good new year.
Thank you so much for the kind words! We're so glad our technician was able to get your 2011 Chevrolet Express Van 1500 fixed by the end of the day on Thursday. Customer satisfaction is our top priority, and we work hard to provide efficient and reliable service. Thank you for taking the time to leave this positive review. We really appreciate your business and wish you a wonderful New Year as well! Please don't hesitate to reach out if there's anything else we can do for you.
Excellent service, and very professional work. Some of the repairs are very competitively priced, but some are a little bit more expensive. Fortunately there is a pretty good warranty, and the somewhat higher prices are offset by some of the “free” perks (like a loaner vehicle without extra charge).
Thank you so much for the excellent review of our service and work. We really appreciate you taking the time to provide this thoughtful feedback. You make a fair point about our pricing - we strive to be competitive, but sometimes specialized repairs require a higher investment. However, we're glad to hear that our comprehensive warranty and complimentary perks like loaner vehicles help offset those costs for our customers. Providing outstanding value is just as important to us as top-notch service and workmanship. Feedback like yours helps us continually evaluate our pricing and offerings to ensure we're delivering the best possible experience for our customers. Thank you again for the review. We're grateful for customers like you, and we look forward to continuing to serve your 2016 Chevrolet Equinox and all other automotive needs. Please let us know if there's anything else we can do for you.